Criteria:
- Assess the available APIs for syncing user data, extracting engagement metrics, and integrating with external systems:
- SkillJar
- Salesforce
- Marketo
- Gainsight
- Aha!
- Pendo
- ServiceNow
- Zoom
- Microsoft Teams
- Jira
- Determine what OOTB integrations are available with the platform
- Validate that event-driven actions (e.g., new user registrations, content posts) can trigger external workflows if needed.